Information légale

Politique de confidentialité

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1. Preamble
Bienvenue sur notre si! We place great importance on your privacy and on safeguarding your data. Below, we would like to describe what data we process, when and for what purpose we process this, and on what legal basis we do so. We would like to explain to you how our services work and how the protection of your personal data is guaranteed. According to Article 4 (1) GDPR, personal data comprises all information relating to an identified or identifiable natural person. An identifiable person is a natural person who can be identified directly or indirectly. Further information on this can also be found in Article 4 (1) GDPR. This Privacy Policy can be retrieved, saved and printed out at any time. Provided that we state our legitimate interest or a legitimate interest of a third party (Article 6 (1) lit f GDPR) as the legal basis for processing personal data, you have a right of objection pursuant to Article 21 GDPR:

Provided that we state our legitimate interest or a legitimate interest of a third party (Article 6 (1) lit f GDPR) as the legal basis for processing personal data, you have a right of objection pursuant to Article. 21 GDPR: According to Article 21 GDPR you have the right to object to the processing of personal data at any time. We will then no longer process the personal data for the purposes of direct marketing or any related profiling. We also will not process your personal information for any other purpose after an objection, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing is for the purpose of establishment, exercise or defence of legal claims or defence of legal claims (see, e.g. Article 21 (1) GDPR, so-called “restricted right to object”). In this case, you must give reasons for the objection, on grounds relating to your particular situation. You may also object to the processing of your personal data for reasons arising from your particular situation for scientific or historical research purposes or for statistical purposes pursuant to Article. 89 (1) GDPR, unless the processing is necessary to fulfil a task in the public interest (see Article 21 (6) GDPR).

 

We will also separately point out the right to object in the individual sections (e.g. by the reference: "You have the right to object"), provided this right exists. There, you will also find further information on your right to object.

In order to keep the following Privacy Policy sufficiently clear, we refer by links at various places to information and privacy notices that can be found on external websites (see also section “Social networks and external links” in this Privacy Policy). We make every effort to keep the links listed in this Privacy Policy up-to-date. Nevertheless, due to the constant updating of the websites, it cannot be ruled out that links may not function correctly. Should you notice such a link, we would appreciate you notifying us so that we can update it with the current link.

 

2. Controller
The controller responsible for processing personal data in accordance with Article 4 (7) GDPR is:

Africa South Africa TENTE Castors South Africa Pty (Ltd), 2 Wankel Street, Jet Park, P.O. Box 26602, East Rand 1462
America Canada TENTE Canada, Inc., 42 Cardico Drive, Stouffville, Ontario, L4A 2G5
  Canada TENTE Canada, Inc., 9270 Henri-Bourassa, Saint-Laurent, Quebec, spanS 1L5
  USA TENTE Casters, Inc., 2266 Southpark Drive, Hebron, KY 41048
Asia China TENTE Casters (Suzhou) Co., Ltd., #9 Jinling Industrial Estate, No. 88, East Jinling Road, Suzhou Industrial Park, Jiangsu 215122
  Japan TENTE Casters Co., Ltd., 13, Chidori-cho, Ichikawa-city, Chiba, 272-0126
  Korea TENTE Korea Representative Office, 7th Fl. Dokseodang-ro 85, Yongsan-gu, 04419, Seoul
Australia Australia TENTE Castors & Wheels Pty. Ltd., Unit B4, 3 – 29 Birnie Ave, Lidcombe NSW 2141, PO Box 322, Sydney Markets NSW 2129
Europe Austria TENTE-ROLLEN GmbH, 2103 Langenzersdorfe
  Austria TENTE-ROLLEN GmbH, 4060 Leonding
  Belarus TENTE BEL PE, Svislochskaya st.39/4, 220075 Minsk
  Belgium TENTE NV, Industriezone 9, 9770 Kruishoutem
  Czech Republic TENTE s.r.o., 696 66 Sudoměřice 550
  Denmark TENTE A/S, Birkemosevej 32, 8361 Hasselager
  Deutschland TENTE-ROLLEN GmbH, Herrlinghausen 75, 42929 Wermelskirchen
  Finland TENTE OY, Fraktvägen 5A, 435 33 Mölnlycke
  France TENTE S.A.S., 11, rue de l‘Orme Brisé - Pringy, 77986 St Fargeau Pthierry Cedex
  France TENTE Polyurethane Parts S.A.S., 1103, Route Charnay-Les-Mâcon, 71960 Chevagny les Chevrières
  France TENTE Roulettes Polymères-Bruandet S.A.S., 13 rue des Charmois, 39700 La Barre
  Hungary TENTE Magyarország Kft., 1117 Budapest, Hunyadi János út 162.
  Ireland TENTE LTD., Ballymote, Co. Sligo, F56 VK80
  Italy TENTE Ruote S.r.l., Via del Lavoro, 1, 20084 Lacchiarella (MI)
  Latvia TENTE SIA, Lapegles, Stūnīši, Olaines novads, LV -2117
  Netherlands TENTE Wielen B.V., Noorderdreef 66, 2153 LL Nieuw-Vennep
  Norway TENTE AB, Fraktvägen 5A, 435 33 Mölnlycke
  Poland TENTE Sp. z o.o., ul. Gdyńska 131, 62-004 Czerwonak k. Poznania
  Portugal TENTE RUEDAS, S.A., Rua do progresso No. 424, 4455-534 Perafita, Porto
  Romania TENTE RO S.R.L., Doina 7, Bloc PB78, Ap. 2, 410326 Municipiul Oradea
  Russia TENTE LTD, Vostryakovskiy proezd 10B, str.3 Moscow 117403
  Russia TENTE LTD, Tankistov str. 179 B, Chelyabinsk 454085
  Sweden TENTE AB, Fraktvägen 5A, 435 33 Mölnlycke
  Schwitzerland TENTE AG, Bösch 41, 6331 Hünenberg
  Spain TENTE RUEDAS, S.A., Calle Vilatort 6, Apartado de Correos 212, Pol. Coll de Montcada, 08110 Montcada y Reixach, Barcelona
  Ukraine TENTE UKRAINE LLC, Saperno-Slobodskoj Str., Bldg. 3, 03039 C. Kiev
  United Kingdom TENTE Castors Limited, 100 Papyrus Road, Werrington, Peterborough, PE4 5HN

 

3. Your contact for data protection
If you have any questions regarding the processing of your personal data or your rights relating to data protection, please contact:

Christian Beyer
Herrlinghausen 75
D-42929 Wermelskirchen
Germany
Fax.: +49 2196 99-122
E-Mail: privacy@tente.com

 

4. Log-Files
Every time you visit our website, we automatically collect data and information from your device's system and store it in so-called server log files. This data is information that relates to an identified or identifiable natural person (here: website visitor). The data is automatically transferred by your browser when you visit our website. This includes the following information:

  • Time of accessing our website (request to the host provider's server),
  • URL of the website from which you accessed our website,
  • The operating system you are using,
  • Type and version of the browser you are using,
  • IP address of your computer.

The purpose of this processing is to make our website accessible from your device and to enable our website to be displayed correctly on your device or in your browser. The data is also used to optimise the website and to ensure the security of our information technology systems.

The data is used for statistical purposes. The statistical analysis of user behaviour enables us, among other things, to react and optimise our offer as well as to identify security-relevant incidents. Processing for statistical purposes does not result in personal data but aggregated data. These results or the personal data are not used in support of measures or decisions regarding any particular natural person.

The legal basis for processing is Article 6 (1) lit f GDPR. We have a legitimate interest in presenting your browser with a technically functional website and allowing you to communicate between our server and your end device. For the latter, it is technically necessary in particular to process your IP address. We have a legitimate interest in the processing of data for statistical purposes in order to further optimise the website for your browser and to guarantee the security of our system.

We keep the processed information only as long as necessary for the intended purpose or as long as is required by law. The recipient of the data is TENTE International GmbH, which processes on our behalf, and the server host, that acts as a subcontractor to TENTE International.

Right to object

You have the right to object. You can send us or inform us of your objection at any time (e.g. by e-mail to privacy@tente.com).

The provision of personal data is neither required by law nor by contract and is not required for the conclusion of a contract. You are also under no obligation to provide personal data. However, failure to provide this information may result in you not being able to use our website or not being able to make full use of all the functions.

 

5. Cookies
Our website uses "cookies". Cookies are text files that are stored on your device to make the use of a website easier. Cookies can store entries and settings on a website so that you do not have to enter or re-enter them each time you visit a website. Cookies contain a so-called cookie ID, which makes it possible to assign the device in which the cookie was stored. In particular, we use the following cookies:

  • Cookies that contain a randomly generated, specific identification number that makes you or your device identifiable during your visit to our website. These cookies are automatically deleted at the end of your visit. These are in particular:
    • ASP.NET_SessionId
    • AspxAutoDetectCookieSupport
  • Cookies that contain a randomly generated, specific identification number that makes you or your device identifiable during your visit to our website. These cookies are automatically deleted after one hour. These are in particular:
    • external_no_cache
    • frontend_cid
    • frontend
  • Cookies that contain a randomly generated, specific identification number that makes you or your device identifiable on our website. These cookies are used to store whether you have agreed to our Privacy Policy. These cookies are automatically deleted after one year. These are in particular:
    • te-cookie-accept

The purpose of this processing is to make your use of our website comfortable and offer you the possibility to save settings. The legal basis for processing is Article 6 (1) lit f GDPR. We have a legitimate interest in presenting you with a website that stores your personal settings and makes visiting our website easier.

Right to object

You have the right to object. You can restrict or completely prevent the setting of cookies in your browser settings. You can also have cookies deleted automatically when you close your browser window. Find out how to delete cookies in the most common browsers and change the cookie settings, including at: Google Chrome: https://support.google.com/chrome/answer/95647 Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Apple Safari: https://support.apple.com/kb/PH21411

The provision of personal data is neither required by law nor by contract and is not required for the conclusion of a contract. You are also under no obligation to provide personal data. However, failure to provide this information may result in you not being able to use our website or not being able to make full use of all the functions. Other services we use also use cookies. We will refer you separately to the use of cookies by the individual services.

 

6. Information about Google services
We use various services of Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For more detailed information on each of the specific Google services that we use on this website, see our Privacy Policy. By integrating Google services, Google may collect and process information (including personal data). It cannot be ruled out that Google also transfers the information to a server in a third country. As can be seen from Google's Privacy Shield certification (see https://www.privacyshield.gov/list under the search term “Google”), Google has committed itself to compliance with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework on the collection, use and storage of personal data from the member states of the EU and Switzerland. Google, including Google LLC and its wholly owned subsidiaries in the United States, has certified that it complies with the Privacy Shield Principles. For more information on this, see https://policies.google.com/privacy/frameworks. We ourselves cannot influence which data Google actually collects and processes. However, Google states that the following information (including personal data) can be processed:

  • Log data (in particular the IP address)
  • Location-based information
  • Unique identification numbers
  • Cookies and similar technologies

If you're signed in to your Google Account, Google may add the processed information to your account and treat it as personal information, depending on your account settings, including https://policies.google.com/privacy/partners.

Google carries out the following, amongst other things, for this purpose:

“We may combine personal data from one service with information, including personal data, from other Google services. This makes it easier for you to share content with friends and people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Google’s services and the ads delivered by Google.” (https://policies.google.com/privacy)

You can prevent this information from being added directly by logging out of your Google account or by using the appropriate account settings in your Google account. You can prevent cookies from being installed – insofar as Google sets them – by making the appropriate changes to your browser settings, however, please note that if you do this you may not be able to fully use all the functions of this website. Here, you can find out how to delete cookies in the most common browsers:

Further information can be found in Google's privacy policy, which you can access here:

To learn more about Google's privacy preferences, https://privacy.google.com/take-control.html

 

7. Google Analytics

We use Google Analytics, a web analysis service of Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, text files that are stored on your device and facilitate analysis of your use of the website. Google Analytics also uses so-called web beacons (non-visible graphics). These web beacons allow information such as visitor traffic to these pages to be evaluated. The information generated by cookies and web beacons about the use of our website (including the IP address of the users) is transmitted to and stored by Google on a server, possibly in the USA or other third countries. This information can be passed on by Google to its contracting partners. Information on Google’s existing Privacy Shield certification and other relevant data for data processing by Google in connection with the use of the Google services can be found in this Privacy Policy under „6) Information about Google services“. Google processes the following types of data:

  • Online identifiers (including cookie identifiers)
  • IP address
  • Device identifiers

In addition, you will find more detailed information on the information processed at https://policies.google.com/privacy#infocollect at “Information we get from your use of our services” and at https://privacy.google.com/businesses/adsservices/ . We only use Google Analytics with activated IP anonymisation (“anonymise IP”). This means that your IP address is first shortened by Google within the Member States of the European Union or in other Member States of the European Economic Area Agreement. Only in exceptional cases is a full IP address transmitted to a Google server in the USA and shortened there. Furthermore, we have concluded a contract data processing agreement with Google for the use of Google Analytics (Article. 28 GDPR). Google processes the data on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide us with other services related to website activity and Internet usage. Google may pass this information to third parties if required by law or insofar as third parties process this data on Google’s behalf. The integration of Google Analytics enables us to analyse user behaviour on our website and to react to it. This allows us to continuously improve our services. The legal basis for processing personal data described here is Article 6 (1) lit f GDPR. Our justified legitimate interest here lies in the great benefits that the functions described above have for our offer. The statistical analysis of user behaviour enables us, in particular, to react and optimise our offer in line with our interests. Within the context of the data processing agreement, Google is entitled to engage subcontractors. A list of these subcontractors can be found at https://privacy.google.com/businesses/subprocessors/.

Right to object

You have the right to object. You can prevent Google from processing your data by downloading and installing a browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout You can also prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website: deactivate Google Analytics . You can also prevent web beacons from collecting data by downloading and installing the add-on available for the respective browser under the following link: https://adblockplus.org/ You can prevent installation of cookies by choosing the appropriate settings in your browser; however, we must advise you that, in this case, you may not be able to fully use all the functions of this website. Find out how to delete cookies in the most common browsers and change the cookie settings including at: Google Chrome: https://support.google.com/chrome/answer/95647 Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Apple Safari: https://support.apple.com/kb/PH21411 Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

The processed information is stored for 26 months and automatically deleted after expiration of this retention period. Further information on data handling in connection with Google Analytics can be found in Google’s Data Privacy Policy: https://support.google.com/analytics/answer/6004245 To learn more about Google’s privacy settings, see https://privacy.google.com/take-control.html?categories_activeEl=sign-in The provision of personal data is neither required by law nor by contract and is not required for the conclusion of a contract. You are also under no obligation to provide personal data. However, failure to provide this information may result in you not being able to use our website or not being able to make full use of all the functions.

 

8. Google Tag Manager
We use Google Tag Manager on our website. Google Tag Manager is a service of Google Inc. (“Google”, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Tag Manager allows us to integrate various codes and services into our website in an ordered and simplified manner. Google Tag Manager implements the tags or “triggers” the embedded tags. When a tag is triggered, Google may process information (including personal data). It cannot be ruled out that Google also transfers the information to a server in a third country. Information on Google’s existing Privacy Shield certification and other relevant data for data processing by Google in connection with the use of the Google services can be found in this Privacy Policy under „6) Information about Google services“. Specifically, the following personal data is processed by Google Tag Manager:

  • Online identifiers (including cookie identifiers)
  • IP address

You can also find more detailed information about Google Tag Manager on the websites https://www.google.com/analytics/tag-manager/use-policy/ as well as https://policies.google.com/privacy “Information we get from your use of our services”. Furthermore, we have concluded a data processing agreement with Google for the use of Google Tag